Frequently Asked Questions
Everything you need to know about your Snibbs experience.
What is the Snibbs return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are Snibbs shoes true to size?
Yes, our footwear generally runs true to size. If you are between sizes, we recommend sizing up for the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through our financing partners.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What materials are used in Snibbs products?
We prioritize high-quality, sustainable materials including recycled polyesters and premium vegan leather to ensure durability and style.